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Shipping, Returns, + Cancellations

Shipping:

  • Orders generally ship within 2 business days of when stock is received in store. 
  • $4.99 flat rate shipping on all US orders
  • Free shipping on orders over $50
  • Please note, all orders are defaulted to include Route shipping protection. If a customer chooses to decline this coverage,  please know that Village Child is not responsible for damaged, lost, stolen or missing packages. 

Pickup:

  • If you are Local only, and you would like to pick up your order, please enter the code PICKUP at checkout

Returns + Cancellations:

  • Returns and/or cancelations are accepted within 14 days from date of purchase for exchange or store credit only
  • All items being returned must be unworn, unwashed, tags still attached at the customer's expense
  • Exceptions to this policy will be made on a case-by-case basis in cases of defective or damaged items only
  • Non-refundable items: sale items, masks, and preorders
  • To initiate the return process, please email us at hello@shopvillagechild.com