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Shipping + Returns

Shipping:

  • Orders generally ship within 2 business days of when stock is received in store. 
  • $4.99 flat rate shipping on all US orders
  • Free shipping on orders over $50
  • Please note, our shipping providers are heavily burdened this time of year. Be aware that some packages may be delayed. We are not able to provide shipping updates beyond tracking information once a package has left our store. Please also note that once we have shipped a package, we have fulfilled our obligation to the customer. 

Pickup:

  • If you are Local only, and you would like to pick up your order, please enter the code PICKUP at checkout

Returns:

  • Returns are accepted within 14 days from date of purchase for exchange or store credit only
  • All items being returned must be unworn, unwashed, tags still attached at the customer's expense
  • Exceptions to this policy will be made on a case-by-case basis in cases of defective or damaged items only
  • Non-refundable items: sale items and masks
  • To initiate the return process, please email us at hello@shopvillagechild.com